Return and refund
14 DAY RETURN AND EXCHANGE
At ContactsDaily, we guarantee the quality of our contact lenses 100%! If you are not happy with your purchase, simply contact us for a return or replacement. Customers are eligible for a return within 14 business days. All returns must be in full packaging and in good condition. For contact lenses, security tags must be in place. Kindly email us at email@example.com to let us know how we can help.
We are happy to cancel any orders that has not yet dispatched. If you realize that you’ve ordered something in error and would like to amend or cancel it, please contact our customer service team immediately at firstname.lastname@example.org, we’ll be glad to help.
ContactsDaily.com guarantees that all our contact lenses are factory sealed and free of defects. We accept refund and exchange within 14 working days. Return charges to be borne by customer and customer is required to send the product back to us with full packaging and un-opened boxed within 7 working days. We do not accept returns for products which are not broken or delivered incorrectly. There will also be a 10% admin fee charges. All refunds will take a maximum of 3 working days to be refunded to your account.
You can email us at email@example.com or reach us on WhatsApp at +65 85221738.